Personalised funeral services - dedicated, caring and professional directors

Professional, reliable, independent funeral directors based in Hartlepool
We understand that losing a loved one is an incredibly personal and emotional experience. As an independent funeral home, we provide the care, attention, and respect you deserve during this difficult time.
Our team is here to guide you through every step of the funeral process, ensuring that you can honour your loved oneβs memory in a way that feels right for you and your family.
Bereavement Guide
When someone dies, it can be overwhelming and difficult to know what to do next. Our step by step guide tells you exactly what you need to from registration to funeral plans.
Funeral Plans
A funeral plan is an easy way to arrange the funeral you want in advance. A plan allows you to specify your wishes and pay for the funeral directorβs services included in your plan.
Tailored to your needs, with compassion at every step
We offer a wide range of services each one designed to reflect the unique life and legacy of your loved one.
Whether you need assistance with planning a service, arranging transportation, or making decisions about burial or cremation, weβre here to offer guidance, compassion, and support.
Funeral Services
The loss of a loved one is a very emotional and painful experience and you may find yourself dealing with feelings that are new to you.
If youβve never had to arrange a funeral before, it can be hard to know where to turn. We understand how important it is for families and friends to come together and comfort one another.
We welcome you, your loved one and your family into our care and our experienced, caring members of staff will help to guide you through the process of planning an appropriate funeral which celebrates the life of your friend or relative.
Direct Cremation
Direct Cremation is the term used in the funeral industry for the simplest type of cremation available. It is a cremation with no funeral service or ceremony beforehand. Direct cremation is often the most cost-effective option offered by funeral directors.
For more information on this service, please contact Victoria House Funeral Service on 01429 234777.
Burial or Cremation
Burial
Following a funeral service, the traditional burial process begins with the procession to the cemetery or burial site. Pallbearers, sometimes close family or friends, will carry the coffin to its final resting place.Β
As the coffin is gently lowered into the ground, some people may say a few words, scatter soil on top or lay flowers to say goodbye. A wake is commonly held afterwards to honour the deceased. The burial plot will then be filled and marked with a headstone to honour the person resting there.
Burial is favoured by some for its tradition and the lasting memorial it provides, where loved ones can visit and potentially be laid to rest together.
Cremation
After the funeral service, the cremation process may begin with the committal, where the coffin is either concealed by a curtain or lowered from view. Alternatively, the coffin might be removed after guests leave, allowing the family a private farewell. A wake then may follow after the service, if chosen by the person who has passed and their family.
The body and coffin are then transferred to a cremator. A high heat is applied inside a specially designed furnace, leaving ashes behind. These ashes are processed and returned to the family in an urn, box, or scatter tube.
Cremation is sometimes chosen for its flexibility. You can scatter the ashes of your loved one in a special place or they can be kept with you. Ashes can also be used in multiple memorial options like being turned into fireworks, jewellery and even added to ink for a tattoo.
Pre-Paid Funerals
A funeral plan is an easy way to arrange the funeral you want in advance. A plan allows you to specify your wishes and pay for the funeral directorβs services included in your plan.
As customers often tell us, that can bring peace of mind to you and your family. A plan from Golden Charter also includes an allowance towards third party costs. These are essential, non-funeral director services such as the cremation or burial fees, plus the minister or officiantβs fee to perform the service.
The value of the allowance included in your plan may grow over time. There will only be more to pay at the time of the funeral if the third party costs exceed the allowance when you buy your plan, or if the costs increase by more than the growth of your plan. At Victoria House Funeral Service, we work in partnership with Golden Charter to provide you with a simple way to plan ahead.
As one of the UKβs largest funeral plan providers, Golden Charter has helped 900,000 people make funeral provisions so weβre completely confident in offering their plans to you.
Committed to trusted care and professional standards
Victoria House Funeral Service is a team of qualified, experienced funeral directors established in 2013.Β
Together our team share a wealth of experience, we are reputable, professional funeral directors who are passionate about delivering high standards of care and services which are tailored to your requirements.
Recent Obituaries
We understand that it is not always possible to pay your respects in person and hope that our recent obituaries will give you the opportunity to share your memories with their families.
If you would like to leave a comment on an obituaries, please head to our Facebook.Β
2 CommentsComment on Facebook
R.I.P mick lovely man my thoughts are with your family and friends ππ xx
πππππ₯°π₯°
2 CommentsComment on Facebook
R I P Lovely Lady sending love to tommy and all the family Barbara and Chris xx
Beautiful lady ,rip olly xx
1 CommentComment on Facebook
Gorgeous brother of Brian brother in law of Sylvia lovely uncle of Jill and Clare and dear friend of Eric..lovely great uncle of Thomas mollie grace Isabelle jack and daisy RIP our Bob will really miss you reunited with love ones x
2 CommentsComment on Facebook
Hope you are all doing ok ππβ€οΈ
ππππππππ
2 CommentsComment on Facebook
Rest in peace Uncle Tony π
Rest in perpetual light, we'll be together again x
9 CommentsComment on Facebook
My heart breaks more and more each day I miss you so much Nan ππβ€οΈ
The biggest and brightest star in the sky I miss you so much Nana life will never be the same without you πππποΈποΈ
So so sorry for you loss lisa sending all my love to you and your family x
15 CommentsComment on Facebook
Forever missed Pedro love you always π
RIP babe I love you so much xx
RIP Peter thinking of all your family at this sad time x
1 CommentComment on Facebook
ποΈObituary details and a live funeral broadcast can be found here πππΉ Details Here #OBITUARY & #Funeral πΊ accnx-tv.welltivi.com/obituarynews.php?play=REST%20IN%20PEACEπΉ
7 CommentsComment on Facebook
God Bless, Thoughts are with all the family, Rest In Peace Garry x
Rest easy Garry. Thinking of family and friends xx
Rip Garry
2 CommentsComment on Facebook
Rip Maureen xxxx
Our thoughts are with you all xx